Under the guidance of the U.S. Consumer Product Safety Commission (CPSC), Epson America Inc. recalled certain scanners in May 2020 because power cord adapters had been found to overheat, and in some cases, catch fire.
The recall comes as people worldwide have experienced a variety of defects in Epson power cord adapters, and to date there have been numerous reports of property damage, with some of this damage proving quite costly.
Which Scanners Are Faulty?
The recall affects approximately 314,000 Epson V-Series scanner cords and adapters. As of May 1, there have been 15 reports of adaptors either melting or igniting. This recall comes six months after a similar recall on power adapters that was made by Epson. This recall in November 2019 had affected a similar line of Epson scanners.
The faulty cords are best identified by the code “EADP-16CB B” that is printed on their labels. The recalled scanners were sold from January 2010 to December 2015 at Best Buy, Office Depot, Staples, Walmart, and other popular department stores.
Users have reported property damage from the products overheating, but have not reported any injuries. But even though bodily injuries have not been reported, fires caused by faulty products can easily set homes ablaze and can lead to injuries, and even death.
Epson Warns Consumers
A press release from Epson warns potential consumers of the dangers of using the power cord adapter. According to the release, use of the adapter with the power cord may cause the adapter to overheat, melt, or ignite, potentially causing deformation of the DC plug, smoking, odors, and in rare cases, fire and/or property damage.
Customers who believe they were affected should contact the Epson America Inc. Support Team and provide their scanner part number and the manufacturing month, both of which are indicated on the power cord. Epson is issuing replacement power cords, and the replacements are reported to be functioning properly. On their website, the company is also advising consumers to stop using the adapter and cord immediately if they own a cord affected by the recall.
For a free legal consultation, call 800-934-6555
Manufacturers of Faulty Products Are Liable
Companies are required to manufacture and sell products that are free from defects, especially ones that are life-threatening. When these companies don’t perform the proper testing protocols, or when companies make defective products, it is customers who suffer the consequences.
Users of Epson scanners who experienced cords overheating or catching on fire, and who suffered injuries because of those malfunctions, should contact an experienced attorney for a free consultation.
How We Can Help
Consumers can be severely injured or suffer a lot of damage because of malfunctioning devices. They many even need medical treatment for injuries caused by a poorly manufactured product.
Our lawyers have a lot of experience with defective product cases and can help you understand your legal rights and remedies.
Call Pintas & Mullins Law Firm today for a free case evaluation. Our network of attorneys accepts cases nationwide. We don’t charge any fees unless you receive a settlement for your case.